Term & Conditions

Welcome to Computer City Rangpur!

By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchases or utilizing our services.

  1. General Information

Business Name: Computer City Rangpur

Physical Outlets:

  • 111 (Ground Floor), Raja Rammohon Market, Rangpur
  • 124 (Ground Floor), Raja Rammohon Market, Rangpur
  • 218 (First Floor), Raja Rammohon Market, Rangpur

Coverage: We serve customers across Bangladesh through our physical stores and online platform.

  1. Products and Services

We offer a wide range of authentic computer products and accessories.

Services include:

  • PC building and customization: Customers can personalize their computers based on their requirements.
  • Problem-solving and support: Assistance for technical issues.
  • Additional services may be introduced periodically.
  • All authentic products come with a manufacturer’s warranty.
  1. Order Placement and Payment

Accepted payment methods include:

  • Bank Transfers: City Bank, Dutch Bangla Bank, BRAC Bank
  • Mobile Payment: Nagad, bKash
  • To confirm your order, a small deposit is required before shipment.
  1. Cancellation Policy

Orders can be canceled before shipment without any charges.

To cancel an order, customers must contact us promptly through our provided channels.

  1. Shipping Policy

We ship products to all locations within Bangladesh.

Delivery timelines may vary based on the customer’s location.

Shipping charges, if applicable, will be disclosed at the time of purchase.

  1. Return and Refund Policy

Customers may return products within a specified period (details provided during purchase) if they are defective or do not match the description.

Refunds are processed once the returned product is inspected and approved.

Certain items, such as customized PCs, may have unique return conditions. These will be discussed at the time of purchase.

  1. Customer Support

For inquiries or support, customers can contact us via:

  • Email: computercitybd2016@gmail.com
  • Phone: +880 1755-229844
  • Social Media: https://www.facebook.com/computercityrangpur
  1. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Customer data is used solely for order processing and support.

We do not sell or share customer information with third parties.

  1. Age Restrictions

Customers of any age can purchase products from us.

  1. Dispute Resolution and Governing Law

Any disputes arising from our terms or services will be resolved under the laws of Bangladesh.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We reserve the right to update these terms at any time, and changes will be communicated via our website.

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